Terms of Engagement for Tax Services

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Johal Accounting & Finance

Our Services: As your tax agents, Johal Accounting & Finance will:

• Analyse, discuss, and make recommendations regarding your tax return(s).
• Prepare and lodge your tax return(s) and any prior years as per your instruction.

In addition to the financial information required to complete these tax returns, it is expected that all relevant source documentation will be made available to us. You are responsible for compliance with the substantiation provisions of the Income Tax Assessment Act. We will not be responsible for any errors brought about by your failure to provide information or documentation later found to be material to your tax affairs. You are responsible for the timely provision of information, and we will not be responsible for any late lodgement or other fees and fines brought about by your failure to act in a timely manner.

Please note that any refund is an estimate only, and we are not responsible and will not accept liability if the Australian Taxation Office determines an outcome that is different than that lodged. We might make use of off-site or cloud-based software and/or service providers in the storage, processing, and preparation of financial reports and information.

Professional Fees and Payments: Unless agreed to fixed fees, all professional fees for the services provided to you will be based on the time and degree of skill and acumen required to complete the tasks, including out-of-pocket expenses and statutory charges.

Unless otherwise stated in writing, any estimates we provide of our anticipated fees, disbursements, and charges for any work are only indicative of the amounts you can expect to be charged. Estimates are not quotes or caps and are not binding on us. Where an estimate is given, and the scope of the work changes, or if it becomes apparent that the work involves matters that were not considered in the estimate, the fees will increase accordingly.

Terms of Payment: Unless otherwise agreed, payment terms are strictly 5 days from the date of invoice. In the event of default in making payment and recovery action is undertaken, you will be responsible for all expenses related to the collection of the outstanding amount including, but not limited to, all charges and fees, legal costs on an indemnity basis, and disbursements. Please note your tax return(s) will only be lodged once our account has been settled.

Client’s Disclosure and Record-Keeping Obligations: You are required by law to keep full and accurate records relating to your tax affairs. It is your obligation to provide us with all information that would be reasonably expected or necessary to allow us to perform work contemplated under the engagement within a timely manner or as requested. This includes providing accurate and complete responses to questions asked of the client by the practitioner. Inaccurate, incomplete, or late information could have a material effect on services and/or conclusions.

The Taxation Administration Act 1953 contains specific provisions that may provide you with “safe harbour” from administrative penalties for incorrect or late lodgement of returns. These safe harbour provisions will only be available to you if, amongst other things, you provide “all relevant taxation information” to us in a timely manner. Accordingly, it is to your advantage that all relevant information is disclosed to us, as any failure by you to provide this information may affect your ability to rely on the “safe harbour” provisions and will be considered in determining the extent to which tax practitioners have discharged their obligations to clients. It is your responsibility to show that you have brought all matters to our attention if you want to take advantage of the safe harbours created under the new regime.

Client’s Rights and Obligations under the Taxation Laws: Taxpayers have certain rights under Australian taxation laws, including the right to seek a private ruling from the Australian Taxation Office (ATO) or to appeal or object against a decision made by the Commissioner. Taxpayers also have certain obligations under Australian taxation laws, such as the obligation to keep proper records and the obligation to lodge returns by the due date. We must keep you informed of any specific rights and obligations that may arise under Australian taxation laws.

Tax Practitioners' Obligation to Comply with the Law: We have a duty to act in our client’s best interests. However, the duty to act in our client’s best interests is subject to an overriding obligation to comply with the law, even if that may require us to act in a manner that may be contrary to your directions. For example, we could not lodge income tax returns that we believe to be false in a material respect.

Use of “Cloud Computing” (That Is Not an Outsourced Service):From time to time, our firm may utilize “Cloud Computing” in the performance of services under this engagement which is not an “outsourced service”. The list of “cloud computing” service providers currently used by our firm in the provision of services which is not an outsourced service, to whom client information will or may be disclosed, is as follows:

• Lodge it sign for the signing of engagement letters
• Adobe Sign for the signing of documents and the storing of information

Previous Returns: We have not been engaged to review the accuracy of any previous returns lodged by you or by a previous Tax Agent.

Quality Review: As members of the Institute of Public Accountants, we are subject to periodic Professional Practice Quality Assurance reviews. Unless otherwise advised, you are consenting to your files being part of such a quality review. This review is of our client records and not of you as a client, and you have full assurances that complete confidentiality will be maintained throughout.

Acknowledgement and Confirmation: I hereby acknowledge and accept the terms of this engagement and agree to be liable for all fees for services performed in accordance with this agreement.